Tag: to tell the truth

Shackled Truth: Words Left Unsaid

Shackled Truth: Words Left Unsaid

Don’t shackle your truth. When you leave words unsaid. Your team loses, your world stays unchanged, and you know it could be better. I worked this week with a mix of fantastic leaders across a spectrum of leadership roles and industries in a keynote I gave at the International Customer Service Association.  Early in the game, I asked each person to write down a “strong leadership strength which they