Tag: how to deal with difficult people

dealing with difficult people

Whenever I tell someone I’m teaching an evening MBA class entirely devoted to “managing difficult people” the response is the same. “Oh, boy do I need to take that class.” Or, “Why didn’t they have that when I was in school?” There was a long waiting list for the course. Apparently the working world is full of  serious loony tunes. Perhaps. But as we dug deeper, the

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