Tag: happy

Happy Talk: Energizing Results Through Positive Words thumbnail

At times, leaders must be tough. Very tough. We must set high expectations, we must hold people accountable, we must ensure everyone is always striving for more. That works. And there is also the need for “happy talk,” timed well. One thing that I found as I have grown in the business, is how much people listen not just to what we say but to our entire mood. Of course, they text and instant message about