Who is Karin Hurt

karin 92 300x300 Who is Karin Hurt

Karin has a diverse background of executive leadership experience in sales, customer service, call centers, human resources, merger integration, training and leadership development–  the last 20 years of which have been with Verizon.

She most recently served as Executive Director of the Strategic Partnership Channel at Verizon Wireless where she transformed customer service outsourcing, working with companies and call centers to build great customer experiences and strong cultures.  Her high-trust, high-collaboration approach has led to substantial improvement across the portfolio, with centers performing at parity or above internal centers.

Prior to that she led a large Verizon Wireless sales team (2000+) leading the Nation in store sales to the Small and Medium business space.

Karin’s consulting takes a systemic approach to developing confident, competent, and creative front-line teams.

Her award-winning blogLet’s Grow Leaders, has grown into a highly interactive, International community. Her book, Overcoming an Imperfect Boss: A Practical Guide To Building a Better Relationship With Your Boss is available on Amazon.

Karin has an BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she taught communications classes.

She was recently recognized as one of the top 100 thought leaders in Trusted Business Behavior by Trust Across America and as Multiplier of the Year by the Wiseman Group.

Karin lives in Baltimore with her husband and two sons.  She knows the long road of the marathon runner and the joy of good song, all of which inform her leadership.

 

 

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6 responses to Who is Karin Hurt

  1. Patricia A. Burgemeister June 15, 2012 at 11:00 AM

    Just ‘chatted’ with Ben and answered a question he said was for your blog.

    • thanks so much! Great to hear from you. Yes, we are collecting feedback for our big Father’s Day Post. It’s been a lot of fun. Hope you will visit back and check it out on Sunday.

Trackbacks and Pingbacks:

  1. Carnival of Quality Management and Articles Blog Festival – March 2013 | The world is too small? or Is it? - March 17, 2013

    [...] Martin explains, in an interview with Karin Hurt, that “when a problem is labelled as an “opportunity”, the “urgency is lost.” It feels [...]

  2. Build a thriving blog with these key actions — The People Equation - by Jennifer V. Miller - December 31, 2013

    […] folks at WordPress offered me this cool stat: the top five commenters for my blog this year were Karin Hurt, Chery Gegelman, Jane Anderson, Gwyn Teatro and Jesse Lyn Stoner. Here’s the thing: there is only […]

  3. 5 common salary negotiation mistakes - MonsterWorking - March 12, 2014

    […] If you don’t feel confident about your recent work and professional accomplishments, now probably isn’t a good time to ask your employer for more money. “Ensure that you’re executing on all cylinders of your current job, and taking on additional responsibility outside your normal ‘job description,’” says leadership blogger Karin Hurt. […]

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    […] How to Give Your Boss Bad News and Keep Your Credibility Written by: Karin Hurt […]

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