Mastering Tough Conversations: Communicating for Influence and Results
Do you back away from tough conversations?
Do you worry that speaking the truth will damage relationships with your team, boss, and other stakeholders?
Mastering tough conversations is the fastest way to improve your influence and results.
In this highly interactive session, you’ll learn the Winning Well model of tough conversations including:
- Tools to solve 90% of your conversations before they happen
- The I.N.S.P.I.R.E. method of delivering tough feedback
- The Confidence/ Competence Model for meeting employees where they are
- Owning the U.G.L.Y. How to ask strategic questions that get to the heart of the conversation
How Can We? How Great Leaders Foster Innovation and Problem Solving
What would happen if every member of your team came to work focused on finding solutions and creating better results? Based on groundbreaking new research in innovation and problem solving, you’ll learn what leaders like you are doing to build more creative and solutions-oriented teams.
We’ll explore the root causes of FOSU (fear of speaking up), ways to show up more courageously yourself, and techniques to your team’s fears and frustration into innovation.
Get ready to roll up your sleeves for a hands-on opportunity to share and learn best practices, and experience new tools you can take back to your team and implement right away.
Strategic Storytelling: Build Your Influence With a Memorable Story
Did they do what you hoped after you stopped talking?
Learn the simple, proven S.T.O.R.I.E.S. technique for communicating with impact.
You’ll experience simple ways to leverage the power of strategic storytelling to hone your communication, reinforce key messages, and enhance trust and transparency.
You’ll leave with a story you can use to improve your influence and new friends you can lean on as you continue your journey (it’s hard to tell a good story without making a friend).
Fostering Innovation When Everything’s Changing: Lessons From Improv
Your success requires new ideas and new ways of thinking – but it can feel impossible to be creative when faced with the stress and business of daily work. The good news is that you and your colleagues are more innovative than you know. In this lab you’ll experience the same tools used by Improv Comics to cultivate their creativity and in-the-moment-humor. We share these same tools with executive teams, boards of directors, and leaders around the world. You’ll laugh, have fun, and walk away with tools you can use to release innovation in their center.
Build a Powerful and Trusted Personal Brand
If you Google you, do you like who shows up? When your name comes up in conversation, what are the first words that come to mind? What are you most known for both inside your company and in your industry?
In this highly interactive session, you’ll explore the foundations for building a powerful personal brand and practical approaches and tools to help build your reputation as an influential leader.
We’ve Got This! Communication Techniques to Relax Stakeholders and Delight Your Boss
It’s frustrating at best. You’ve finally got your work under control but now all everyone wants is updates. You’re spending more time talking about the work than working on it.
You’re frustrated. Your team is too. Without skillful communication, these updates can spiral into doubt, fear, undermine your credibility, and derail your project and your career. With the ability to skillfully communicate results, master your story, and address stakeholder concerns before they’ve even asked, you’ll become a more trusted leader, get the support your project needs to succeed, and build a career-enhancing reputation.
In this program, you’ll get proven techniques to help you build a dynamic and truthful story, build deeper trust in your approach, and give key stakeholders the data they need to calm the biggest skeptic and cultivate their support.