Leadership Blog


welcome to the hope business

Welcome (back) to the Hope Business

Unprecedented. Upside down. Turmoil. Those are just a few of the more popular words used to describe the profound change we’ve all experienced. But as much as they capture, they leave out. They leave out the reality for health care leaders who […]

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Why your team needs your confidence right now

Why Your Team Needs Your Confidence Right Now

Your confidence is fuel for problem-solving and creativity. In the past two weeks, we’ve been in several meetings and conversations with leaders responding to rapidly changing coronavirus scenarios. Regardless of the industry, as leaders shared responses and next steps, many of their […]

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make useless performance feedback helpful

How to Make No-good, Useless Performance Feedback Helpful

Don’t let useless performance feedback sap motivation. My phone buzzed with a text message from Amena, a young manager. “Just had annual eval – most useless performance feedback ever.” I’d coached this woman—a hardworking, strategic thinker who passionately cared about the company […]

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