How Do You Create Customer Loyalty? (Video with Shep Hyken)

Your Most Important Customer Loyalty Metric: Do Your Customers Come Back? In this week’s Asking for a Friend, I talk with Shep Hyken, author of I’ll Be Back, discusses how to build customer loyalty and getting customers to come back again and again. The Basics of Customer Loyalty Karin and Shep talk about how they … Continue reading How Do You Create Customer Loyalty? (Video with Shep Hyken)