Tag: transparency

When Transparency Goes Too Far

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My phone rang, “Karin I’ve just been told there’s going to be a restructure and significant downsizing. My team may or not be impacted. I have NO additional information, just that it will be months before all the dust settles.” Now, if you’ve been following my writing for any period of time you know I’m the poster child for  transparency. I believe strongly in telling the truth

10 Questions Your Team Is Afraid to Ask

fear

Your team has questions they’re afraid to ask. They’ve got limited information, but they figure if you wanted to tell them you would. They worry that raising the issue will look like insubordination, or somehow make them look less in your eyes. Maybe you can share, maybe you can’t. But that doesn’t make the questions go away. There is value in anticipating the questions that may be on

5 Ways to Lead More Authentically

5 Ways to Lead More Authentically thumbnail

How would you answer the question:  Do most leaders lead with true authenticity? Sadly, if you’re like my MBA students, the majority of you will likely vote no. You’d share stories of strategic ambiguity, or leaders letting greed and stock price trump once solid values. One student shared, “I honestly think most leaders start out being authentic, but after a while with all the pressures it’s

An Unusual Conversation on Trust:  For LGL Regulars thumbnail

I’m going to start with a pre-apology. This won’t be my best post, but  I always believe in showing up when expected- and transparency. Muck is all part of leadership, pretending it’s easy doesn’t help grow leaders.

The Plan

I had planned for a productive weekend:  A glorious cocktail of preparation for some very important work I am doing on trust with a group of Nigerian higher

Stuck in the Middle With You

stuck in the middle with you

The other day I got the kind of feedback that kicks you in the gut and makes your brain hurt for days. I’m sure you know the kind, it stings with truth, but you’ve got a gazillion counter points you would never say out loud, for fear of appearing to not be listening. It’s from an amazing leader who worked on my team for several years, and is a regular reader of LGL. This is a long one, so for

5 Subtle Ways Leaders Lose Credibility

5 Subtle Ways Leaders Lose Credibility thumbnail

Credibility is hard to establish and easy to lose. The sad truth is I’ve seen really good leaders lose the confidence and credibility of their teams by making well-intentioned and innocent mistakes. I’m not talking about the big stuff like lack of follow-through or breaking commitments, but the subtle shifts that undermine all the trust you’re working to build. Don’t fall into these

5 Ways To Make Your Meetings More Productive

I texted my colleague: “do you think we both need to attend the 3pm meeting?” He quickly shot back: “Karin, I don’t think anyone needs to go to that meeting. Don’t worry, I’ll represent both of us.” And there we were two executives, not speaking up in the spirit of being politically correct, and covering for one another to minimize the pain. After all, we had real work to

Leave Your Burdens At The Door

Leave Your Burdens At The Door?

No one “forgets” their cancer diagnosis, their sick mother, their midterm exams, their custody battle, their abusive relationship. And yet, one of the most frequently uttered phrases in call centers is to instruct reps to “leave their home burdens at home, they won’t help you serve our customers.” I get it, but I refuse to say it. The truth is, I don’t believe life works that

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