Tag: the power of an apology

A Powerful Way to Gain the Trust of Your Team thumbnail

The Senior Vice President stood in front of my all hands meeting of 300 and said, “I was wrong.” I’ve never heard a group that size sit in such silence. I’m not even sure we were breathing. You see, she had been a naysayer. She knew the mission our team had been given was necessary, but she didn’t believe it could be done. This stung twice as hard because she’d been a mentor of

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