secrets to an actionable talent review

7 Big Rules For a Successful Talent Review

Their faces turned a little green when they realized I was in earshot. “I’ll talk up your candidate if you talk up mine,” and “Let’s be sure to downplay their developmental opportunities so they end up in the right box (referring to the performance potential grid),” AND worst of all, “He’s not perfect, but who is, and we’ve been friends a long time, and he’s paid his dues,” is not what the HR Director (the role I was playing at the time) wants to hear before a talent review.

“Guys… (and yup, they were all guys)… You get why this is completely counter-productive right?”

We fixed that scene.

But the truth is, we all know these kinds of conversations are happening right outside the door of many talent review sessions, just beyond HR’s earshot.

That’s why when a client asks me to help with their talent review process, we always agree to these rules up front. Otherwise, it’s just a pretty grid that many hope will be ignored. That doesn’t advance the talent strategy of the organization and just leads to frustration.

Seven Big Rules For a Successful Talent Review

  1. Think forward. What skills does our future require?
    This is particularly tricky for leaders doing a talent review for the first time. Human nature says “Pick me (or someone who looks and thinks like me).” But if you’re really focused on a future succession plan, a long step back to consider the skills needed for the future is vital. Take a few minutes (having an objective third party can help) to really define the KSAs needed for your most strategic positions (and BTW, some of your most strategic positions may be highly skilled folks at the front line.)
  2. We speak the truth.
    Yes, talent reviews are important for identifying successors, but the EVEN MORE important part is finding the gaps and working on ways to grow the team to address them. If “John” is AWESOME, but still needs work in critical thinking, for &%@#$(@3% sake tell us that, so we can help John and get him the training and experience he needs for success.
  3. We care about the business, and the human beings we are talking about.
    We’re not trying to derail careers, we are looking to be helpful. Take a deep look at what the business and the people within it need. Let’s build a plan to leverage strengths and support development. Ask: EXACTLY how will we help people grow people into these roles?
  4. Every resource is a corporate resource.
    When we identify someone as high-performance/high potential, we’re all committed to developing them and looking out for the best opportunities for them and for the business. We’re committed to letting go of “mine” and “yours” and working together to seek out lateral assignments (that may feel like cutting off our right arm) and promotions.
  5. The list we create will guide our staffing decisions.
    This is perhaps the most vital. Building a map that no one has any intention of following is a big waste of times. If your team is not aligned on the decisions made in the session, take a pause and revisit the outcomes.
  6. How do we support and grow the hi-po individual contributors?
    They’re at the front-line, you need them, they may even be leading a small team, but they’re not your next CTO. How do you re-recruit these A-players and help them build a successful career, here?
  7. BONUS:  Take some time and talk about the other big rules you care about and want to agree to.
    Linger here as needed. Go to go fast, to have a successful talent review.

Your turn. What are the most important “rules” for a successful talent review?

The Performance Potential Matrix Demystified: 5 Behaviors Keeping You Out of Box 9

You know your boss is headed into the talent review meeting. You’ve updated your resume, had the heart-to-heart, and said your prayers. And then… the response, “It went fine… just keep up the good work… oh, and be patient.”

If that’s ever happened to you, it’s probably because of a “What happens in Vegas stays in Vegas” type oath amongst the execs having the conversation. And rightfully so, the most important part of any talent review conversation is candor. And no exec wants to tick off a hi-po by being the naysayer–even when it’s true. Because, you never know who you will work for next. 

But as the holder of the marker, leading hundreds of succession planning conversations inside Verizon  and with many clients since then… I’ll tell you right now, yes– candor is key– and so is feedback.

I will also share that every single time someone in my organization asked where they fell on the grid I told them, and why. Not who said what, of course. But the only fighting chance someone has to get better is to know how they’re being perceived. Candor is rare. And valuable.

5 Behaviors Keeping You Out of Box 9

When I lead these discussions, I don’t accept “There’s just something about her style.” Or “He’s just not that strategic.” Such generalities are BS. And so we drill further. When we get to the real issue, there are 5 issues that come up again and again. So if you’re not where you want to be on the grid, or you’ve been sitting in a square… “ready now” but getting passed over again and again, consider if you fall into any of these behavioral traps.

  1. Your Performance is Sketchy
    The performance part of the talent review is pretty clear-cut. If you’re not knocking it out of the park, no matter how brilliant or talented you are… results matter. If you’ve taken over a bad scene that’s not your fault, even better… fix it.That will be great fodder for the next performance-potential discussion.
  2. You’re Always Talking About Your Career
    If you have 37 mentors, and are seeking advice from everyone with a title who will listen… chill out. In my keynotes, I call that woman “Carol Career Path,” who’s more focused on the job she wants, than the job she has. “Carol” always gets laughter and many “I know this woman (or man)” nods. Carol is everywhere. Don’t be Carol.
  3. You’re the Loudest One in the Room
    Either literally or metaphorically. Either way it drives folks crazy. Meetings take twice as long when you’re in town. If you find that you’re doing most of the talking, instead of wondering why everyone else is so quiet, try changing half of your sentences to questions, and then be quiet. Really listen. High-potential leaders get others talking. 
  4. You’re Overly Competitive
    This one’s tricky, particularly in a stack-ranked world. And, I’m quite sure it kept me out of box 9 early in my career. It took me a minute to understand that peers are your lifeline. Yes, your team’s performance matters. Yes, yes, you’re more likely to get into box 9 if you’re sitting at the top of the stack rank. But keep the bigger picture in mind. The company needs EVERYONE knocking it out of the park. High potential leaders look around and see who else they can help get the results they neeed.
  5. You’re Rude
    Yes, rude. It comes up in nearly every discussion. Some rock star thinks they’re above the need to treat people with dignity and respect. To say “good morning” and “please” and “thank you.” If there’s any chance you’re treating your boss with more manners than you are your assistant, you may need some more work in this arena.

ww-winning-well-sidebar-impact-live-dec2016-370x370taglineYou’re working too hard and care too much to sabotage your career with these behaviors. If you’re not where you want to be in your career, I encourage you to ask those you trust for candid feedback about what might be getting in the way. 

Join Us For a Live Winning Well Event

If you’re looking for to get your team off to a fast start to 2017, I’m pleased to announce our public Winning Well Impact Live event. Click on the image to the left to learn more.

You may also enjoy this article we wrote in Fast Company: 10 Common Excuses that Silently Damage Managers’ Careers

 

Are You Letting Your Team Outgrow Their Past?

Most leaders mature (and yes, that’s me on the right). And yet, often when someone has been with the company for a long time, it’s their old image that sticks. Be sure you’re helping your team outgrow their past.

I’ve seen too many companies go “in search of” the ideal candidate, hire them, and then find they had the right guy all along (after the first one didn’t work out). In fact, I’ve been that guy.

This post was inspired by a recent post by Dan Rockwell encouraging his readers to overcome their past. Brilliant insights. As I was reading it, my heart felt heavy for all the leaders I know who are desperately trying to escape their past and can’t grow beyond their early reputations.

“The past is a weight that grows heavier with the passage of time. Little mistakes grow larger. Offenses get heavier. Failures persecute.” -Dan Rockwell

Most leaders mature. And yet, often when someone has been with the company for a long time it’s their old image that sticks.

Be brave enough to see who’s really showing up.

Anticipate maturity and watch it florish.

Don’t miss out on the most fun part of being a leader– watching others grow.

Be an advocate.

Don’t overlook the game changers who were once young, naive and a little overly _________(brash, politically inept, unconfident, overconfident).

You were too.

Who do you need to give a second chance to?

What are you going to do this year to take your leadership development program to the next level? Call me at 443-750-1249 for a free consultation.

What Wikipedia Can’t Tell You About Action Learning Projects

Done well, action learning projects are one of the very best forms of leadership development. A great action learning program (ALP) has tremendous benefits:

  • New ideas from fresh perspectives
  • Real work gets done
  • Learning is contextual
  • It doesn’t feel like training
  • Participants must manage through complex situations and team dynamics
  • Terrific opportunity to showcase talent to the executive team
  • Safe testing ground for high-potential talent

If you have no idea what an action learning project is, Wikipedia actually does a pretty good job of describing it.

Action learning is an approach to solving real problems that involves taking action and reflecting upon the results. The learning that results helps improve the problem-solving process as well as the solutions the team develops. The action learning process includes (1) a real problem that is important, critical, and usually complex, (2) a diverse problem-solving team or “set,” (3) a process that promotes curiosity, inquiry, and reflection, (4) a requirement that talk be converted into action and, ultimately, a solution, and (5) a commitment to learning. In many, but not all, forms of action learning, a coach is included who is responsible for promoting and facilitating learning as well as encouraging the team to be self-managing. In addition, the learning acquired by working on complex, critical, and urgent problems that have no currently acceptable solutions can be applied by individual, teams, and organizations to other situations.

But what Wikipedia can’t tell you is why this beautiful design so often fails. Having been involved with hundreds of action learning projects over the years, I’ve seen amazing, breakthrough work and also colossal train wrecks.

5 Mistakes to Avoid When Implementing an Action Learning Program

1. Lack of Project Sponsorship

Participants get REALLY excited about their project, and pour their heart, soul, and many long hours into making it happen. But they’re oblivious to the political dynamics lurking beneath the surface. They didn’t have access to the right people or all the information. They spin their wheels, and these high-potential employees feel frustrated that they wasted their time, and become resentful of the experience. Sure, learning to stakeholder is all part of the game, but if the mountain is gnarly, a knowledgeable sherpa is only fair.

2. Unclear Parameters

Be clear on big rules, resources, and other parameters. If the real deal is they must solve the problem with no funding or other limitations up front, say so.

3. The Wrong Players

Action learning projects give participants exposure to executives. Not all exposure is good exposure. Be sure you pick the right talent who are ready for this experience. Yes, stretch, but don’t send them into the deep end the first day they learn to swim. I’ve seen people’s careers seriously damaged from being pushed into such programs before they’re ready.

4. Lack of Supervisor Commitment

Sure, one sign of a high-potential leader is that they can do THIS and THAT, meaning they pull off the work on this project while doing their day job. But it’s important for supervisors to understand the investment necessary in such programs. If they consistently get in the way of participants attending meetings or doing their fair share, the high-potential participant can become very stressed worrying about balancing their relationship with their boss and preserving their reputation with the ALP team.

5. Lack of Implementation Resources

Typically such programs result in recommendations with an assumed handoff to the appropriate team or department for implementation. Be sure to secure the appropriate commitment. Nothing’s worse than the “Whatever happened to that project?” feeling. A few false starts, and your ALP will lose all credibility.

Done well, it’s hard to top action learning for leadership development. Be sure your design is well-thought through.

If you’re interested in creating or improving your leadership development program, or running an Action Learning Program for your company, please give me a call for a free consultation.

kellyriggsJoin me tonight on Biz LockerRoom radio at 4pm EST for more details click here.

What Wikipedia Can't Tell You About Action Learning Projects

Done well, action learning projects are one of the very best forms of leadership development. A great action learning program (ALP) has tremendous benefits:

  • New ideas from fresh perspectives
  • Real work gets done
  • Learning is contextual
  • It doesn’t feel like training
  • Participants must manage through complex situations and team dynamics
  • Terrific opportunity to showcase talent to the executive team
  • Safe testing ground for high-potential talent

If you have no idea what an action learning project is, Wikipedia actually does a pretty good job of describing it.

Action learning is an approach to solving real problems that involves taking action and reflecting upon the results. The learning that results helps improve the problem-solving process as well as the solutions the team develops. The action learning process includes (1) a real problem that is important, critical, and usually complex, (2) a diverse problem-solving team or “set,” (3) a process that promotes curiosity, inquiry, and reflection, (4) a requirement that talk be converted into action and, ultimately, a solution, and (5) a commitment to learning. In many, but not all, forms of action learning, a coach is included who is responsible for promoting and facilitating learning as well as encouraging the team to be self-managing. In addition, the learning acquired by working on complex, critical, and urgent problems that have no currently acceptable solutions can be applied by individual, teams, and organizations to other situations.

But what Wikipedia can’t tell you is why this beautiful design so often fails. Having been involved with hundreds of action learning projects over the years, I’ve seen amazing, breakthrough work and also colossal train wrecks.

5 Mistakes to Avoid When Implementing an Action Learning Program

1. Lack of Project Sponsorship

Participants get REALLY excited about their project, and pour their heart, soul, and many long hours into making it happen. But they’re oblivious to the political dynamics lurking beneath the surface. They didn’t have access to the right people or all the information. They spin their wheels, and these high-potential employees feel frustrated that they wasted their time, and become resentful of the experience. Sure, learning to stakeholder is all part of the game, but if the mountain is gnarly, a knowledgeable sherpa is only fair.

2. Unclear Parameters

Be clear on big rules, resources, and other parameters. If the real deal is they must solve the problem with no funding or other limitations up front, say so.

3. The Wrong Players

Action learning projects give participants exposure to executives. Not all exposure is good exposure. Be sure you pick the right talent who are ready for this experience. Yes, stretch, but don’t send them into the deep end the first day they learn to swim. I’ve seen people’s careers seriously damaged from being pushed into such programs before they’re ready.

4. Lack of Supervisor Commitment

Sure, one sign of a high-potential leader is that they can do THIS and THAT, meaning they pull off the work on this project while doing their day job. But it’s important for supervisors to understand the investment necessary in such programs. If they consistently get in the way of participants attending meetings or doing their fair share, the high-potential participant can become very stressed worrying about balancing their relationship with their boss and preserving their reputation with the ALP team.

5. Lack of Implementation Resources

Typically such programs result in recommendations with an assumed handoff to the appropriate team or department for implementation. Be sure to secure the appropriate commitment. Nothing’s worse than the “Whatever happened to that project?” feeling. A few false starts, and your ALP will lose all credibility.

Done well, it’s hard to top action learning for leadership development. Be sure your design is well-thought through.

If you’re interested in creating or improving your leadership development program, or running an Action Learning Program for your company, please give me a call for a free consultation.

kellyriggsJoin me tonight on Biz LockerRoom radio at 4pm EST for more details click here.

Talent Reviews: What They’re Saying Behind Closed Doors

The talent you count on as central to your brand could rub people the wrong way. What you do well, may not do you well.

After two decades participating in talent reviews, I’ve noticed a pattern. The talents candidates count on as central to their brand, are often talked about negatively when assessing their readiness for promotion. Be aware of what decision makers may be saying about you. Your strengths may be weakened in other’s eyes.

5 Talents Reviewed (ups and downs)

Here’s what I’ve heard said about good guys behind their backs. Worry that addressing over-used talents will stifle current performance.

Your boss knows, but you don’t grow.

Be aware of your talent and both sides of the conversation.

1. Servant Leadership

To Your Face: “You always put your team first.” “You avoid the politics and do what’s right for the customer.” “Thanks for creating that culture.”
Behind Closed Doors: “He can’t manage up. “He doesn’t sell his work.”

2. Passion

To Your Face: “I love your passion and energy!” “Your passion inspires your team.”
Behind Closed Doors: “She’s a bit much.” “Is he for real?” “Why is she so excited?” “We need to work on executive presence.”

3. Expertise

To Your Face: “You’re my go-to guy.” “I won’t attend an important meeting without you.” “No one knows “X” better than you.”
Behind Closed Doors:  “Can he move across functions?” “We can’t afford to lose him in his current role.”

4. Sponsors

To Your Face: “You’ve got Joe in your corner. He loves you, that goes a long way.”
Behind Closed Doors “What’s going on here? Why is he so focused on her career?” “Sure, Joe’s his fan, but who else knows him?” “What other relationships has he built?

5. Results

To Your Face:  “Your results are amazing.” “I know if I give it to you it will be done well.”
Behind closed doors: “I get she has results in this function but can she scale?

Don’t Lose You

I don’t want you to be less passionate or to hide your expertise. Neither do they. Use your gifts, and be sensitive to unintended consequences.

  • Understand that your talent can get in the way
  • Talk to your boss about how you’re viewed by others
  • Ask others if they see downsides to your talents
  • Pause after receiving feedback show you’re open for more
  • Observe others with similar style, what annoys you about their approach?
  • Ask what do the other execs think about my style?

Build on your talent with awareness. Ask for input. Adjust with authenticity.

Talent Reviews: What They're Saying Behind Closed Doors

The talent you count on as central to your brand could rub people the wrong way. What you do well, may not do you well.

After two decades participating in talent reviews, I’ve noticed a pattern. The talents candidates count on as central to their brand, are often talked about negatively when assessing their readiness for promotion. Be aware of what decision makers may be saying about you. Your strengths may be weakened in other’s eyes.

5 Talents Reviewed (ups and downs)

Here’s what I’ve heard said about good guys behind their backs. Worry that addressing over-used talents will stifle current performance.

Your boss knows, but you don’t grow.

Be aware of your talent and both sides of the conversation.

1. Servant Leadership

To Your Face: “You always put your team first.” “You avoid the politics and do what’s right for the customer.” “Thanks for creating that culture.”
Behind Closed Doors: “He can’t manage up. “He doesn’t sell his work.”

2. Passion

To Your Face: “I love your passion and energy!” “Your passion inspires your team.”
Behind Closed Doors: “She’s a bit much.” “Is he for real?” “Why is she so excited?” “We need to work on executive presence.”

3. Expertise

To Your Face: “You’re my go-to guy.” “I won’t attend an important meeting without you.” “No one knows “X” better than you.”
Behind Closed Doors:  “Can he move across functions?” “We can’t afford to lose him in his current role.”

4. Sponsors

To Your Face: “You’ve got Joe in your corner. He loves you, that goes a long way.”
Behind Closed Doors “What’s going on here? Why is he so focused on her career?” “Sure, Joe’s his fan, but who else knows him?” “What other relationships has he built?

5. Results

To Your Face:  “Your results are amazing.” “I know if I give it to you it will be done well.”
Behind closed doors: “I get she has results in this function but can she scale?

Don’t Lose You

I don’t want you to be less passionate or to hide your expertise. Neither do they. Use your gifts, and be sensitive to unintended consequences.

  • Understand that your talent can get in the way
  • Talk to your boss about how you’re viewed by others
  • Ask others if they see downsides to your talents
  • Pause after receiving feedback show you’re open for more
  • Observe others with similar style, what annoys you about their approach?
  • Ask what do the other execs think about my style?

Build on your talent with awareness. Ask for input. Adjust with authenticity.

Succession Planning

The Secret Behind the 9 Box Performance Potential Grid

Do you know where you stand in your organization’s succession plan?

“Our cultural instinct is to wait to get picked…No one is going to pick you. Pick yourself.”

Most organizations use a deliberate approach like the 9 box Performance Potential Grid (great tool, for more visit Dan McCarthy).

If you have been told you are “high potential” do you know how many others are in the same “box?” in line for the same jobs?
If you don’t know, you should ask. If these programs are being executed well, those identified as having higher performance and potential will receive extra development and stretch assignments.

Being on the grid can be very helpful.

However the grid is based on perception and opinions. If you are in a good spot on the grid, great but don’t depend on it. If not, don’t freak out take action.

A grid does not define you.

Why Being on the Performance Potential Grid is Not Enough

“Blaming the system is soothing because it lets you off the hook. But when the system was broken, we wonder why you were relying on it in the first place.”
~Seth Godin

Organizations reorganize. Sponsors retire. Mergers happen. Politics change. It’s quite possible that all the people who put you on the grid yesterday, will be off doing something else tomorrow. Then, the grid is just a grid. Those opinions have moved on.

Performance Potential Grids don’t promote people, people do.

I went back and looked though the grids I had used in my organization as an HR Director years ago. Many names from the best parts of the grid have since been promoted and having strong careers. But other high performance-potential candidates had been caught up in mergers, downsizings, and other drama. Some are still unemployed. There were also people who had been once deemed “lower potential” now holding significant leadership positions.

Don’t wait for the grid

What else you can do.

4 Ways To Ensure Your Successor’s Success

The same mentor that jokingly told me, “always follow an idiot” also smiled and said, “and always leave an idiot as your successor.”

I’ve seen it go both ways. It’s painful to watch your team’s hard work unravel.

For the last week, we’ve been talking about Building Results that Last Beyond Your Tenure, including, Building a Strong VisionEstablishing the Right Behaviors  and Encouraging Interdependency.

An important piece of this puzzle, is leaving a remarkable successor.

4 Ways to Ensure Your Successor’s Success

This process starts early. Once you are ready to leave, it’s too late to search. Here are some tips to keep in mind.

Build a Deep Bench

Surround yourself with rock stars. Go find them in other areas of the business and recruit them to your team. Invest substantial time each week working on leadership development. Mentor, teach, have them subscribe to Let’s Grow Leaders 😉 The biggest mistake I see here is that leaders focus on developing one protegé. Timing might not work out. If you are doing it right, others will come knocking looking to recruit her before you are ready. Work on building an entire farm team.

Lead with Transparency

The last thing you want your successor to say is, “I had no idea your job was like this.” Share what you can with your team. Help them understand the deeper challenges you face and how you approach them. Expose them to some of the politics and how you navigate.

Consider What’s Needed Most

My favorite Monte Python saying is, “and now for something completely different.” It is likely that what your team needs most after you leave is not more of you. They’ve had that. When choosing a successor consider what the team really needs most. What has changed in the business environment? What kind of leader would most challenge the team at this stage of their development?

Get Out of the Way

Yes, you must transfer knowledge. Do everything you can to leave your successor anything they may need in an organized and easy to follow-way. Keep lists, contacts, and how toos.. in case they want to use them. And then, get out-of-the-way. Offer to always be available, but stop checking in. Whatever you do, don’t hang around offering commentary to your old team. The new leader needs to make her mark in her way. She doesn’t need to worry about what you are thinking or saying.

4 Ways To Ensure Your Successor's Success

The same mentor that jokingly told me, “always follow an idiot” also smiled and said, “and always leave an idiot as your successor.”

I’ve seen it go both ways. It’s painful to watch your team’s hard work unravel.

For the last week, we’ve been talking about Building Results that Last Beyond Your Tenure, including, Building a Strong VisionEstablishing the Right Behaviors  and Encouraging Interdependency.

An important piece of this puzzle, is leaving a remarkable successor.

4 Ways to Ensure Your Successor’s Success

This process starts early. Once you are ready to leave, it’s too late to search. Here are some tips to keep in mind.

Build a Deep Bench

Surround yourself with rock stars. Go find them in other areas of the business and recruit them to your team. Invest substantial time each week working on leadership development. Mentor, teach, have them subscribe to Let’s Grow Leaders 😉 The biggest mistake I see here is that leaders focus on developing one protegé. Timing might not work out. If you are doing it right, others will come knocking looking to recruit her before you are ready. Work on building an entire farm team.

Lead with Transparency

The last thing you want your successor to say is, “I had no idea your job was like this.” Share what you can with your team. Help them understand the deeper challenges you face and how you approach them. Expose them to some of the politics and how you navigate.

Consider What’s Needed Most

My favorite Monte Python saying is, “and now for something completely different.” It is likely that what your team needs most after you leave is not more of you. They’ve had that. When choosing a successor consider what the team really needs most. What has changed in the business environment? What kind of leader would most challenge the team at this stage of their development?

Get Out of the Way

Yes, you must transfer knowledge. Do everything you can to leave your successor anything they may need in an organized and easy to follow-way. Keep lists, contacts, and how toos.. in case they want to use them. And then, get out-of-the-way. Offer to always be available, but stop checking in. Whatever you do, don’t hang around offering commentary to your old team. The new leader needs to make her mark in her way. She doesn’t need to worry about what you are thinking or saying.

How To Build Results That Last Beyond Your Tenure

 

I’ve heard all of the following phrases and many more like them uttered over the years.

“I can’t take a vacation, every time I do the whole place falls apart.”

“I had that organization running so well, and then she took over what a mess”

“Well, she was the lynch pin that held that whole place together, now that she’s moved on I am not optimistic”

“I came back from maternity leave early, I just couldn’t stand the thought of cleaning up the mess”

“She built all those relationships, we can’t replace that”

Not only have I heard these phrases, I am embarrassed to say that I have said some of them.

Sometimes they are true.

Sometimes they are not.

Either way, it’s not leadership.

An important sign of real leadership is what happens after the leader moves on.

  • Is there a clear vision?
  • Does the team have a clear brand and shared values?
  • Do the next steps seem perfectly clear?
  • Does each member know how they can best contribute?
  • Can the team rely on one another to get things done?

And yet, some leaders seem to take secret pride when things fall apart in their absence. They exude a quiet form of giddy when their team can’t function without them.

Short-term results are important. But how do you build a team that can sustain results long after you have moved to the next assignment?

If you are a “indispensable” leader, something is really wrong. You are not adding value long-term.

What can you do now, to ensure your impact will last?

Is Your Team Built to Last?

Jim Collins has fantastic research about how great companies do this in his books, Good to Great and Built To Last. Important research, great reads.

But if you are like most of my readers, you are not the COO of a Fortune 50 company. You are you. You have done your best to build a great team. You care deeply about the results you have built. You care even more deeply about your team. How do you ensure all this sustains?

Over the coming days, I begin a series on Building Results That Last Beyond Your Tenure. In each post, I will share my insights, along with more questions for our Let’s Grow Leaders Community.

I look forward to our conversation on how to…

  • Establish a Strong Vision
  • Develop Key Behaviors
  • Create Interdependent Success
  • Leave a Remarkable Successor

Take a few minutes. Reflect on your stories and get ready to share. Not ready to share stories? Bring on the questions. Together we will explore the excitement, challenge and nuances of building results that last beyond tenure.

 

Get Noticed: Start By Building a Strong N.E.S.T.

These are all phrases I’ve heard used in succession planning and other discussions over the years. The tragedy is that the folks being described in these conversations work extremely hard, have fantastic results, and are highly committed to the company. The trouble is, they are working too hard to get noticed.

“She’s more focused on her career than the business”

“He’s applied for so many promotions. He doesn’t seem to know what he really wants to do next, he just wants the title.”

“Every time I talk to that guy he tells me how great his team is doing”

“I’m not sure what it is, she’s just a bit over the top.”

Scott Eblin’s recent post, You’ve Got To Speak For the Work, was timely. I had just finished a conversation with a leader facing this same issue. A woman on his team had GREAT results. The trouble is, she was constantly telling everyone. She was getting tuned out, and worse, her results were being ignored because she was seen as needy. Her work to get noticed was backfiring. Scott shares how to “speak for the work” vs. promoting yourself.

Speaking for the work is not about jumping up and down saying, “Hey, look what I did!” You’re speaking for the work, not speaking for you. More specifically, you’re speaking for the work of your team. Part of your job as their leader is to advocate for them and get them the exposure they need to succeed. Another part of your leadership role is to make sure that your boss has the information she needs to successfully brief her boss.

I concur with all his points. Worth reading if you want your work to get noticed I have shared this article broadly.

I also believe a great way to “speak for the work” is to use it as a nesting place to help others to grow.

Four Build a Noticeable N.E.S.T.

N- Notice what is working and why

Channel some of your need to get noticed into a pursuit of continued excellence. The more you understand what is working, the easier it will be to replicate. Stay humble and open to ways to improve you own nest, so that it can be an incubator for future growth and ideas.

E- Extend Support

Extend your support to struggling peers. Share your tools and resources. Offer to lend them your best talent to help with a struggling project. They will likely be grateful and tell others about what you are doing and how it helped. It will give your best talent a chance to get noticed and they will be learning along the way.

S- Sell your team’s contributions

Nominate your team members for formal recognition programs. Use informal channels to provide shout outs. No one will every fault you for giving well-deserved kudos to your team. Work to promote the careers of others, pushing them as soon as they are ready out of your nest and on to the next adventure. They will carry your vision and reputation forward.

T- Talk about the great work of others

Be genuinely interested in the nest building of others. Be the first one to point out other’s accomplishments. Don’t worry about reciprocation. If you are doing great work, it will come.