She looked right at me and yelled across the gym floor with conviction, “You are a dancer!” Now there are a lot of labels I’m ready to buy: “You are a leader!” I hope so. “You are a Mom!” Well, that one could go both ways, couldn’t it? Anything from “Good job, Mom” to “Is this your kid? What was he thinking?” “You are a
You sit down for an earnest performance improvement conversation. Things improve for a minute. And the next day (or the day after), she’s back to her “hot mess” behavior. Sound familiar? Maybe it’s her. Some people are hard to reach. But before you write her off as “unfixable,” take a hard look at your approach.