Get More Done in Less Time: Learning From Crises

When are you most productive? If you are like most people I know the answer is easy, when you really need to be. Most of us have great examples of crises and other urgent situations, where folks pull together and get more done.

And yet, at other times, lots of stuff seems to get in the way. And we look at each other with the common question, “how can I get more done?”

We Use The Time We Have

 

It’s human nature. When we have time,, we use it.

Most projects take at least the time allotted. Most conference calls finish just-in-time. When is the last time you saw a BAU project expedited–because it was possible?

We know this as Parkinson’s law, work expands to fill the time allotted. Nothing is expedited when things are moving along as planned, because it doesn’t need to be.

What Can We Learn from a Crises?

One the other hand, in a time of crises, the time allotted is zero, so everything is expedited. There is something urgent that must be fixed. Suddenly, the normal protocols disappear and work happens fast.

There’s a lot to be learned about execution from a crises. At times of natural disasters, blackouts, and other unthinkable crises, teams pull together and execute in ways they never thought possible. Creative solutions emerge from seemingly nowhere, “impossible” deadlines are exceeded, and competitors collaborate for the greater good, Organizations and teams execute with an efficiency they never thought possible.

Why? What good can we learn from these undesired times?

Here’s a list of what I’ve seen first hand over the years, and observed and followed in other people’s fantastic stories of execution in a time of crises.

How They Get More Done

  • Everyone becomes energized around a common mission
  • Decisions normally made by committee, are made on the fly
  • People work extraordinary hours, and feel enlivened by their contribution
  • IT and other complex projects that normally require substantial planning are expedited and done in Herculean time frames
  • Communication becomes paramount: people talk frequently
  • Decision makers roll-up their sleeves to help, and the experts rise to positions of power
  • Standard protocols soften, and people support one another
  • Companies collaborate for the greater good
  • No one touches Powerpoint until the post-mortem
  • …???

Of course, we can’t live on an adrenaline rush all the time. And, fast decisions can also have downsides. On the other hand