If you ask any leader for the right way to handle a screw up, you’ll likely hear the following advice: admit the screw up apologize, do what you can to make it right. Try it. Tell a few leaders you just screwed up and ask for advice. Let me know if you hear something else. Leaders KNOW what to do when they screw up, but when they’re the one doing the screwing (up), many employ different tactics.
Failing happens. Helping our teams to learn from failure can be one of the most vital aspects of our role as leaders. Even when the situation seems devastating, how we show up can make a tremendous difference in someone’s growth. John Maxwell talks about this well in “Failing Forward.” In fact, I have bought many copies of his work, and have shared them over the years when the time seemed right. I