Tag: disengagement

How To Be A Better Team Leader:  A Case Study

I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. After all this was a recognition focus group for the top reps in this enormous call center. Several of whom were on the short-list to become team leaders. I smiled gently, my eyes pleading for this brave, young rep to continue. My team leader was just terrible. The rest of the high potential

5 Ways To Benefit From A Disengaged Boss

5 Ways To Benefit From A Disengaged Boss

Ideally your boss is interested, eager to remove roadblocks, asking provocative questions, and helping build your career. That’s the leader I wish for you, and want you to be. But, with 71% of workers disengaged, chances are one day or another you’ll work for a disengaged boss.

5 Benefits of a Disengaged Boss

On the surface it sucks. Your team’s killing themselves and your boss is just not