Tag: connections

Why Connections Will Change Your Life

Why Connections Will Change Your Life

I raced for the airport parking shuttle, threw my bag on the rack and collapsed in the seat. The hectic schlep is too familiar. The stranger next to me smiled, “How’d it go?” Ugh, what’s this guy want? What ever he’s selling, I don’t need. I’ve been on that shuttle many times texting, returning calls, trying to remember if there was anything in the fridge to cook for

Connect, Influence, Inspire: A Growing Leaders Salute to Bill Gessert thumbnail

Great leaders connect with, influence and inspire those around them. Bill Gessert, who has served as President of the International Customer Service Association since 2007, has spent his career creating forums and opportunities for leaders to connect and grow. And so, on the eve of Customer Service Week, first founded by the ICSA in 1988, I offer this Growing Leaders Salute to Bill Gessert.

Leadership and

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