Blog

June Frontline Festival: Conflict Edition post image

This month’s Frontline Festival is all about conflict and conflict resolution. I am grateful to all the wonderful contributors for sharing their insights on this important topic. If you have written a post on conflict, feel free to add a link to it in the comments section.

Root Causes of Conflict

I like this post from Jesse Lyn Stoner of Seapoint Center because she examines conflict from a systems perspective, showing how we can miss the opportunity to clarify and resolve the deeper, underlying issues if we just assume conflict between two people is a personality conflict. 5 Tips to Ensure Your Values Unify Your Team, Not Divide It

Conflict Begins With You

Lolly Daskal of Lead From Within offers a trilogy of posts that examine the root causes of conflict.

Every conflict starts with SELF. and as a leader from within, you must self manage and self regulate.

As a leader, you are comparing yourself to others that makes you feel less than self so it causes CONFLICT. Leadership Beyond Compare

 As a leader do you give yourself permission to honor yourself so you don’t feel depleted and you are more incline to handle conflict because you are NOT feeling stretched emotionally. Honor Yourself

As a leader do you have blind spots of self and they are causing conflict and you don’t even realize what you are projecting onto others. Strangers Unto Yourself. She continues, “SO in my coaching with leaders around the world and my facilitation on the subject of “conflict resolution” is always taking stock of SELF and looking in the mirror. The best leaders look within first for conflict resolution.”

The Positive Side of Conflict

Joy and Tom Guthrie of Vizwerxs share the conflict pic on the left. I have had the delight of working with them on art for my next keynote. A great creative duo.

Henna Inam of Transformational Leadership shares 5 Steps to Embrace Conflict. My favorite line, “Every conflict has within it the opportunity for positive change – the transformation of the problem through the transformation of those engaged in the conflict.”

John Hunter, of Curious Cat shares I wish more people objected to bad ideas, even if doing so risks conflict. Far too often we are so fearful of the potential downsides of addressing issues that might be contentious that we avoid those issues and just accept the damage they cause. This is not wise. This sub-optimizes overall performance to minimize conflict. We need to be able to address contentious issues effectively even if that means dealing with conflict.

Joan Kofodimos of Teleos Consulting Learn to Love Conflict. I particularly like her list of “prescriptive beliefs about what should be true.”

Terri Klass of Terri Klass Consulting explains the difference between toxic and productive conflict in her post, What’s a Leader to Do About Confict?

Lisa Kohn of Chatsworth Consulting Group presents Conflict is good – five ways to make it even better! on The Thoughtful LeadersÔ Blog where she presents a few simple, but not so easy, steps to take that can help make conflict more effective and productive.

Conflict Management Tips and Tools

Blair Glaser of Blair Glaser shares her witty yet poignant view of manage conflicts in relationships in her post How to Have the Same Fight Over and Over

Jennifer V. Miller of The People Equation reminds us of the snowball effects of snappy remarks in The Snowball Effect: When Small Workplace Offenses Grow Out of Control

Dan McCarthy of Great Leadership shares his recent post, How to Handle 3 Types of Conflict. Conflicts of needs, conflicts of emotions, and conflicts of values.

Matt McWilliams of Matt McWiliams offers practical advice for managing conflict with dominant and controlling types in his post, Conflict and the High D.

Sridhar Laxman of Lucid Minds Coaching shares his views on dealing with difficult co workers. My favorite tip, “Fight fire with water, resolve to stay calm while your coworker fumes.”

Linda Fisher Thornton of Leading in Context shares How to Not Lead Through Conflict. A practical list for leaders managing in high-conflict arenas.

Greg Richardson of The Strategic Monk, reminds us of the folly of arguing to just to win in his post, Argument vs. Persuasion: Winning Vs. Winning Over.

Tanveer Naseer of Tanveer Naseer draws on an exceptional customer service experience for tips on how to diffuse conflict in his post 4 Keys to Successfully Resolving Conflicts in the Workplace

New to the Festival, John Stoker, of Dialogue Works shares his post Managing Conflict With Ease. He extends lessons learned in childhood to provide practical advice for grown-ups.

Wally Bock, of 3 Star Leadership, shares his post Confrontation and Splinters. Confrontation is uncomfortable, but if you don’t learn to handle it well, you can’t be a good boss.

Conflict, Fear and Frustration

Bob Winchester, Culture Ninja, shares Handling Conflict in the Workplace. What I love most about his post is that he goes back and edits it and let’s us see his mind shift. Well played.

“I’ve learned a lesson since I first wrote this that requires me to make an edit here. Sometimes, it isn’t that people don’t care. It may just appear that they don’t care. Maybe they had a bad day or maybe they don’t care about the same issues that you do. Either way, people are complex. They care about some things and care less about others; that doesn’t make them bad. I have to be careful in making judgments like that, because they do more harm than good.”

Greg Marcus, of Idolbuster takes on the angle of personal organizational conflict in his post, 3 Options if Your Values Conflict With Company Culture. He reminds of our important choices.

Dan Forbes of Lead With Giants draws a metaphor between organizational conflict and computer virus in his post, 6 Lessons of Leadership Malware.

Frank Sonnenberg Online describes the role fear holds in conflict situations in his post, Fear the Silent Killer.

Coming Next:

July’s Festival is all about Teams and Teamwork. Submissions due July 12th. I’m working on the topic calendar for the remainder of the year. Please comment with suggestions on future Frontline Festival topics.

Previous Frontline Festivals:

Filed Under:   Communication, Frontline Festival
 
 
Karin Hurt
Karin Hurt
Karin Hurt, is CEO of Let’s Grow Leaders and a former Verizon Wireless executive. Karin was named on Inc.’s list of 100 Great Leadership Speakers for Your Next Conference, the American Management Association List of 50 Leaders to Watch, and as a Trust Across America Top Thought Leader in Trust. She’s the award-winning author of two books, Winning Well: A Manager’s Guide to Getting Results— Without Losing Your Soul, and Overcoming an Imperfect Boss. She’s regularly featured in business publications including Fast Company, Entrepreneur, and Inc.
 

Join The Conversation

What People Are Saying

Dan   |   14 June 2013   |   Reply

Hi Karin, It’s an honor to be included in this month’s Frontline Festival. I am excited to read the posts of other contributors. Great job!

Bob   |   14 June 2013   |   Reply

Amazing work, once again Karin! Can’t wait to dig in here…

Thank you for sharing! Thanks for including me!

letsgrowleaders   |   14 June 2013   |   Reply

Bob, Glad to have you. It’s so much fun to read so many perspectives on the same topic.

Colin Smith   |   14 June 2013   |   Reply

I feel this is a very courageous subject to work with, and I am pleased it has been raised. Whilst I have no ‘unusual’ experiences of conflict, I am blessed by knowing an extraordinary lady, Jo Berry. Her story is that her Father was killed by the IRA during the Brighton bombings in 1984. In 2000, she met the convicted killer Patrick Magee, and has since been giving talks in places of major conflict around the world, some 150 or so talks, Rwanda, Israel, Palestine, etc., and at The UN. Her story is more fully explained in her recent TED talk http://www.youtube.com/watch?v=coljnvVH18o& and is well worth a watch. As well as her ongoing programme of talks and as a Peace Ambassador, she is developing a series of workshops on all aspects of Empathy.

letsgrowleaders   |   14 June 2013   |   Reply

Colin, thanks so much for adding this. I look forward to watching the TED Talk.

Colin Smith   |   14 June 2013   |   Reply

I feel this is a very courageous subject to work with, and I am pleased it has been raised. Whilst I have no ‘unusual’ experiences of conflict, I am blessed by knowing an extraordinary lady, Jo Berry. Her story is that her Father was killed by the IRA during the Brighton bombings in 1984. In 2000, she met the convicted killer Patrick Magee, and has since been giving talks in places of major conflict around the world, some 150 or so talks, Rwanda, Israel, Palestine, etc., and at The UN. Her story is more fully explained in her recent TED talk http://www.youtube.com/watch?v=coljnvVH18o& As well as her ongoing programme of talks and as a Peace Ambassador, she is developing a series of workshops on all aspects of Empathy.

Matt McWilliams   |   14 June 2013   |   Reply

I think I am just to stop reading my RSS feed and just wait for this every month.

I said it before and I’ll say it again…one year of this is probably the equivalent of a year of business school.

Frank Sonnenberg   |   14 June 2013   |   Reply

Hi Karin

Thanks so much for inviting me to participate in the Frontline Festival. I’m honored to be included among such wonderful folks. I can’t wait to dive into their posts. Have a wonderful weekend!

Greg Marcus   |   14 June 2013   |   Reply

Hi Karin,

Thanks for including me in this amazing collection of posts. I can’t wait to read.

Terri Klass   |   14 June 2013   |   Reply

Karin, I feel so honored to be included in the June Frontline Festival with so many extraordinary writers! I am looking forward to reading all the articles. Thank you again!

newsboy hat   |   18 February 2014   |   Reply

I must thank you for the efforts you’ve put in writing this site.

I’m hoping to see the same high-grade content from you later on as
well. In fact, your creative writing abilities has inspired me to get my own,
personal blog now ;)

Here is my webpage – newsboy hat