Category: winning well

The Power of Community: Introducing the International Winning Well Leadership Symposium thumbnail

Southeast Asia is one of the world’s fastest growing regions, yet nearly two-thirds of its executives say their organizations can’t develop leaders fast enough to capitalize on growth. To help bridge the gap, David Dye and I are taking our Winning Well message on tour to Malaysia, Singapore, Cambodia, and Thailand from late April through late May (more details here). Highlights include our partnership

Four Questions to Keep Your Team Focused and Working on What Matters Most thumbnail

When I look back on my career at Verizon at the times my teams truly knocked it out the park–the times we increased results exponentially and led the Nation in results or had a major turnaround pulling a team out of the abyss, there is one common characteristic. We had the team laser-focused on the one or two critical behaviors that mattered most at the frontline– and they were doing them

What the Best Managers Know About Disengaged Employees thumbnail

According to Gallup’s recent 2017 study, 70% of employees are not engaged at work. And countless studies have shown that the number one predictor of employee engagement and satisfaction is the relationship they have with their supervisor. So what do the best managers know about disengaged employees? Today I share a story from one of the most disengaged times in my life, and how my leader helped me get

The Worst Mistake You Can Make With a Bad Hire thumbnail

“When did you know he was a bad hire?” “Pretty much from day 1.” “And when did you first have a frank conversation about your concerns?” “Err… yesterday.” “And now you want to terminate them?” “Yeah, I mean it’s been a problem for a really long time. He’s got to go!” I can’t tell you how many times I’ve seen this

One Reason Your Employees are Rolling Their Eyes thumbnail

Have you ever had a supervisor who congratulated you for doing something that you knew wasn’t praiseworthy, or worse, something you knew actually made things worse in the long run? Or have you seen a peer recognized for their “great work” only to find yourself secretly muttering “If they only knew?” I see this happen all the time. Managers encourage the wrong behavior, for the wrong

How Do I Get My Team to Trust Me? (Story and Video) thumbnail

Our 8th Winning Well Principle: Trust the Trenches has so many nuances, all of which I learned the hard way. For me, it wasn’t the delegating, or asking for input, that was the hardest… it was trusting my team enough to be vulnerable. To trust them enough to admit that I’m far from perfect, and having the confidence to know that was okay. I still had vision. And a plan. And we could still win

3 Consequences of Promoting the Smart, Successful Jerk (with video) thumbnail

Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results. So what if he’s ruffling a few feathers… with his team, with his peers, with HR, with IT?  The better he does, the better you look. And so you choose to look the other way, shrug your shoulders and chalk it up to the cost of genius. And that may work. For a while. If you’re lucky you can get him promoted

Show Me the Love: Recognition that Makes a Difference (with video) thumbnail

Yesterday a high-potential, high-performing VP called:

Karin, the thing is, I know I’ve been accomplishing a lot. And I shouldn’t need this. But, I just wish one of the big guys would just say “thank you.” HR and my peers have told me “Oh, if you haven’t heard anything, you can be sure you’re doing just fine. if you’re screwing up, that will be perfectly

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