I sat waiting for the Doctor to explain the procedure. If ever a situation called for empathy, it’s waiting to see if you have cancer. Not all doctors nail this. He sat down, looked me straight in the eye, and the took a very deep breathe and breathed out slowly. His eyes full of sincerity, he said, “I know this is very scary.” Then paused. We both let that connection happen before we moved onto logistics. 60 seconds. I was scared but supported.
Empathetic connections can happen in a moment.
My situation turned out well. That experience inspires deep empathy for those whose conversations are ending differently.
Empathy is contagious.
As a follow-up to yesterday’s post, Feel and Grow Rich, I’ve interviewed Dr. Paul Furey as the second offering in our Let’s Grow Leaders podcast series.
Paul shares practical techniques for creating empathetic connections in everyday situations.
You may also enjoy his free empathy assessment.