How to Have Tough Conversations at Work

How to Have Tough Conversations at Work: An Interview

As we travel the world keynote speaking and working with leaders across a variety of organizations and contexts, we find one of the biggest challenges across cultures is how to have productive, difficult conversations. I was delighted to grab a few minutes for this interview with Moustafa from Passion Sundays to talk about specific ways to have these tough conversations in a way that improves both results and relationships.

How to Have Tough Conversations Without Ruining Anything

An Interview from Singapore with Moustafa Hamwi

Do you excessively sugarcoat work-related issues? Postponing giving unpleasant news will only make matters worse for company’s future.

Things don’t always go smoothly in an organization. Karin Hurt is a leadership expert who talks about ‘owning the ugly’ and discussing the issues before they escalate.

She says people should encourage dialog at all levels of the business. The team members should analyze the problematic areas and what they might be underestimating.

Karin developed the ‘INSPIRE’ method of communication to help organizations and leaders – Initiating, Noticing, Supporting, Probing, Inviting, Reviewing and Enforcing.

When individuals follow these steps in a conversation, they can discuss the pressing matters promptly and come up with solutions together without destroying connections or the workplace.

Karin emphasizes that everyone should talk about the things happening in the organization. She points out the importance of having ‘real conversations productively in a way that focuses on results while also maintaining the relationships.’

Do you want to stop being afraid to give feedback? Get confident and remember to share it with your friends and spread the passion.

You can also watch David’s Interview with Moustafa on finding your path toward Winning Well.

Posted in Communication.

Karin Hurt

Karin Hurt, is CEO of Let’s Grow Leaders and a former Verizon Wireless executive. Karin was named on Inc.’s list of 100 Great Leadership Speakers for Your Next Conference, the American Management Association List of 50 Leaders to Watch, and as a Trust Across America Top Thought Leader in Trust. She’s the award-winning author of two books, Winning Well: A Manager’s Guide to Getting Results— Without Losing Your Soul, and Overcoming an Imperfect Boss. She’s regularly featured in business publications including Fast Company, Entrepreneur, and Inc.

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