Have you ever had a boss that what just too nice?
Yesterday we talked about “Unnecessary Roughness: What Happens When Leaders are Mean:” On the flip-side… what happened when your boss was too nice? Did they inspire? How were results?
Nice feels great… but nice alone will not help anyone grow. Most employees want to be challenged. They want to know what behaviors to improve. It’s not nice to make the sugar-coating so sweet that they can’t taste the truth.
A Few Nice Examples
Job interview Feedback
I coached 3 employees headed into the same job interview. We refined resumes, role-played interview questions, and practiced the “close.” I was excited to hear the outcome. All three came back to me with the almost identical response.
“I didn’t get the job, but she told me I did just great in the interview… my background was perfect, and I was clearly her second choice.”
I knew that was BS, but it was not my position to say. I then got sucked into the “nice but unproductive” spin cycle.
Clearly all three were not the hiring manager’s “second choice.” Sure all 3 candidates emerged with their egos intact. But… How was this helpful? What should they do next time to be better prepared? How should they enhance their background for a similar position? How did they perform in the interview? They were destined to head into the next scene with the same approach, and likely the same outcome.
The Email Lesson
“I asked you to prepare me for the executive session. You have now sent me 5 emails with all kinds of detail on the subject. I am now sorting by your name and deleting every email you sent me this month. If you have something I need to know, send it to me in a 5 bullet list… in the next 10 minutes.”
Ouch. Ahh, but what a memorable lesson. A teachable moment well-played. You might even get to the word “nice” if you thought about it long enough.
Is This the Best You Can Do?
“Every time I take work to my boss he asks ‘is this the best you can do?’ At first I was so mad. I couldn’t stand him. But each time I realized I could do better. Now I ask myself that question 3 times before i even take anything to him. I have grown so much under his leadership. I now realize how nice he was to invest all that time in developing me.
What is Nice?
- starts with caring deeply about the person you are working to help
- is truthful
- raises the bar
- celebrates success and incremental improvements
- helps people to learn from their mistakes
Have you ever had a boss that was just too nice? How do you lead toward “productive nice?” It would be so nice of you to comment and share your thoughts with the LGL community.
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