Leadership Magic: Key Actions That Inspire Results

“What’s your leadership magic?”

That’s my favorite question to ask really successful front line leaders. Clearly something is working for these folks, and I am always thirsty to understand just what.

If you are a leader growing leaders, it’s a great question to ask. I guarantee it will immediately bring out sparkles in eyes, great stories, and inspiring conversation.

It might also be worth asking yourself about your own leadership magic.

Across companies and contexts, the lists that come from these interactions are remarkably consistent.

And so, I offer the magic secret shared with me in conference rooms, recognition events, cars, and coffee bars from the best leadership magicians I have met across the country.

Leadership Magic Playbook

Begin well

  • Start each day with energy and enthusiasm
  • Connect with each person at the beginning of their shift–to inspire and check for distractions
  • Ensure each person has clear goals and a plan for the day

Know Your Craft

  • Understand the business and the work your team does
  • Get in and role-model the work from time to time (get on the phones, make the sale)
  • Be a teacher of specific best practices

Conjure up Confidence

  • Spend more time celebrating what is working than discussing what is not
  • Talk about what scares them
  • Help them master one skill at a time
  • Have them teach someone else

Make a Connection

  • Be really available
  • Be even more available– stay out of your office
  • Get to know your people as people
  • Understand what motivates them and individualize your approach
  • Learn about their families and what they like to do outside of work
  • Help them with their career goals

Razzle Dazzle Em

  • Make a fool of yourself (wear a costume, sing a song, have contests with you as a prize pie in the face, dunking booths, washing cars)
  • Encourage them to be silly too help them giggle
  • Create friendly and fun competitions with other teams
  • Talk smack

No Slight of Hand– Create Trust

  • Always do what you say you will
  • Tell the truth
  • Let people know where they stand
  • Help them understand the business
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Karin Hurt

Karin Hurt, is CEO of Let’s Grow Leaders and a former Verizon Wireless executive. Karin was named on Inc.’s list of 100 Great Leadership Speakers for Your Next Conference, the American Management Association List of 50 Leaders to Watch, and as a Trust Across America Top Thought Leader in Trust. She’s the award-winning author of two books, Winning Well: A Manager’s Guide to Getting Results— Without Losing Your Soul, and Overcoming an Imperfect Boss. She’s regularly featured in business publications including Fast Company, Entrepreneur, and Inc.

3 Comments

  1. Karin,

    “What’s your leadership magic?”

    I love this question! And you listed so many great tips.

    The one thing that comes to mind to add is to be passionate about hiring the right people in the first place. I look at the time spent on hiring the right person in the first place as an investment that can pay big dividends after the person is hired.

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