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10 Ways to Be Easy to Follow

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Are you easy to follow? Before you say “Of course!” please know that every where I go these days, I ask this question. “Is your boss easy to follow?” The #1 response is just a belly ache laugh. The #2 usually contains some expletive. I’ve also heard some great metaphors, like how understanding what their boss thinks is like putting together Ikea furniture. It looks easy when you leave the store (meeting), but when you get back there a lot more screws than you need and the directions are in another language.

Most leaders make following harder than necessary.

10 Ways to Be a Leader Who’s Easy to Follow

1. Be crystal clear

Be sure your team knows the number one mission so well they can say it in their sleep. Sure you’ve got competing goals, but be crystal clear on how your team can change the game, and what you need them to do to make that happen. I recently ran into a guy who once worked on my sales team at Verizon Wireless. He was now working at a small company where I was consulting. He heard I was there, so he walked into a leadership program I was doing to say “Hi.”  We had just finished talking about being crystal clear, so I took a chance. “Eric, back when we worked together, what was the most import goal?” He didn’t miss a beat. “Winning in the SMB space. Everyone needs to get ‘All Aboard’ (which meant every one needed to sell at least five lines a month)” 6 years and another company later, he remembered.

Be that clear and you will be successful.

2. Be approachable

You want them to understand what needs to be done. If they don’t, they’ll spend a lot of time guessing. Be über approachable.

3. Be a teacher

Get in there and show them what to do. You’ll be seen as credible and helpful. Don’t do it for them. Be a teacher.

4. Be forgiving

People want to follow human beings who understand they’re human too. Be forgiving.

5. Be human

Show a little vulnerability. Be clear you don’t have all the answers. People find it easy to emulate people, not rock stars.

6. Be knowledgable

For goodness sake, know what you’re doing. And if you don’t, do everything you can to get smarter on the subject matter quickly. It’s hard to follow a bozo.

7. Be connected

The easiest to follow leaders are those who remove roadblocks by phoning a friend. Have lots of genuine connections to call when your team is need.

8. Be trustworthy

Do what you say. Every time.

9. Be a role model

10. ?

Number 10 is up to you. What would you add?

If you haven’t done this recently ask your team. “What could I do to be easier to follow?” And then be open when she tells about the “damn spreadsheet” that’s making them crazy, or the meetings that suck the life out of them.

Great leaders are easy to follow. Be that guy or gal.

P.S. I’m here to help. Please call 443-750-1249 for a free consultation on how we can make this your team’s best year ever.

This is number five in the series on 7 Ways to Beat the Competition. If you’re just tuning in…

1. Get there early

2. Be an explainer

3. Pay attention to your own game.

4. Help your team get smarter

Your turn. What makes leaders easy to follow?
Filed Under:   Career & Learning, Communication, confident humility
 
 
Karin Hurt
Karin Hurt
Karin Hurt helps leaders around the world achieve breakthrough results, without losing their soul. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. She was recently named on Inc's list of 100 Great Leadership Speakers, AMA's 50 Leaders to Watch in 2015, & Top Thought Leader in Trust by Trust Across America. She’s the author of 2 books: Winning Well: A Manager's Guide to Getting Results-Without Losing Your Soul and Overcoming an Imperfect Boss.
 

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What People Are Saying

Steve Borek   |   02 February 2015   |   Reply

I’m 6’5″ so being tall makes it easier for people to follow me. If you’re height challenged, you can always learn to walk on a set of stilts. :)

I like being approachable. To do that you need to establish trust.

Karin Hurt   |   02 February 2015   |   Reply

Steve, You know, after going to the Macy’s Parade this year, One of the things on my list to do this year is to walk on stilts. I’ll be sure to send you pics ;-)

Kevin Wolbach   |   05 February 2015   |   Reply

Really Steve? Why would you make such a comment if you want to be approachable and establish trust?

Randy Conley   |   02 February 2015   |   Reply

Excellent list Karin. I’ve been mulling over this same topic. Recently I had a conversation with a friend and she mentioned her boss being an easy person to follow. I know he exhibits many of these same characteristics. Leadership may be complex, but it doesn’t have to be complicated. Common-sense usually prevails.

Randy

Karin Hurt   |   02 February 2015   |   Reply

Randy, Thanks so much for sharing your example. I so agree that common sense goes a long way!

Dan Rockwell   |   02 February 2015   |   Reply

Thanks Karin,

How about be easy to follow by following others when they’re leading. Or, let others lead and follow them??

Cheers

Karin Hurt   |   02 February 2015   |   Reply

Dan, YES! Great leaders also know how and when to be great followers. As you would say, “KAPOW!’

LaRae Quy   |   02 February 2015   |   Reply

I would add consistency, Karin.

One of the most frustrating experiences can be leadership that switches, changes, or fails to be consistent in their policy. It leaves the rest of the team not knowing what the reaction to their choices will be and how they can strategize to make the right decision.

Great article!

Karin Hurt   |   04 February 2015   |   Reply

LaRae, Oh YES! It surely hard to follow someone who can’t make up their mind.

Andrea   |   02 February 2015   |   Reply

The #10 for me, is Be You – have a laugh and be genuine. As you have touched on with a few of the others about being approachable, human and trustworthy, I want to follow someone with a sense of humour and passion.

Karin Hurt   |   04 February 2015   |   Reply

Andrea, My favorite leaders were always the ones with a sense of humor.

David Tumbarello   |   02 February 2015   |   Reply

I think you already provided #10 — Be a leader who asks for feedback regarding ways to improve!

I also think about one more leadership skill … be a story teller. I remember this time when …..

Karin Hurt   |   04 February 2015   |   Reply

David, Oh, I hate stories… just kidding ;-) Great add.

Alli Polin   |   02 February 2015   |   Reply

Everyone thinks they’re so easy to follow but I know more people that hate their boss than love them. When I look back on my old bosses, one comes to mind that I would follow to the ends of the earth but others would not. With me, his guard was down. He took your advice in #5, Be Human but one step further. He was just real, person to person, leader to leader. With his other direct reports, he was always in “leader mode” and inevitably there was a wall that impacted engagement and our overall success.

Great series!

Karin Hurt   |   04 February 2015   |   Reply

Alli, Thanks as always for enriching our conversation with your specific examples!

David Tumbarello   |   04 February 2015   |   Reply

Alli – I’m learning from your story. A leader must be human and vulnerable and different people are going to react differently to this style. I’ve run into problems by using I-statements – I owned my point of view but these statements were received as if I were limiting another person. I’m trying to say that the leader you admire had a style that worked with you but was unwelcome by others. What is the best solution to this? It’s a difficult position for everyone involved. Thanks for your story because it gets me thinking!

Karin Hurt   |   05 February 2015   |  

David, I think the very best conversations are a cocktail of truth-speaking, vulnerability, questions, silence, and careful listening.

Deborah   |   09 February 2015   |  

I’m sure you already know this: the answer is to know your employees, how they are different, and what they need from you. I have people who need/like things sugar coated, and others who just want the straight info, no frills. I can’t deal with them in the same way. Some like small talk, others don’t. You can’t lead everyone as if they were all the same. Right?

Terri Klass   |   03 February 2015   |   Reply

What a great topic, Karin! Being easy to follow is the way people choose whether or not to connect with us. Number 2 rings so true to me- being approachable. Bosses and colleagues who are approachable are open and willing to clarify any confusion.

I recently worked with an HR director who was mostly unavailable and any time I had questions to clarify what she needed, it took so long to get an answer. As a result I had to back paddle on my presentations at times.

Thanks Karin!

Karin Hurt   |   04 February 2015   |   Reply

Terri, That’s so frustrating when people do that. I wish folks understood the impact of all that wasted time. Thanks for sharing!

Richard Cortese   |   05 February 2015   |   Reply

Be consistent, make the tough decisions and whole people accountable. Anyone can delegate work but to hold people accountable. That is the most over looked task.

Karin Hurt   |   05 February 2015   |   Reply

.Richard,Yes! I was just working with an organization today where one of the biggest issues is letting people off the hook. Supervisors are trying to be”nice and caring.” But they are doing such a disservice to the company, the people they are developing, and themselves.

Joel Maart   |   05 February 2015   |   Reply

I would add to be a good listener. Don’t fall in love with your voice and interrupt others. Let others share their thoughts completely, even if they disagree with you. I read earlier this week that the true meaning of consensus isn’t that everyone agrees with the decision. It is that all pertinent voices have been heard, then the best decision is made. I believe most people simply want to be heard out. By “heard out,” I mean in a genuine way, not in a “Yeah, that’s great” patronizing manner. Show respect for your subordinates by listening to them. Just because you are the boss doesn’t mean you have the only voice worth listening to.

Karin Hurt   |   05 February 2015   |   Reply

Joel, Just beautiful. Please come back. We need more of your voice here on LGL.

neil bailey   |   06 February 2015   |   Reply

I wish to participate on discussions

Karin Hurt   |   06 February 2015   |   Reply

Neil, Excellent! Glad to have you join us.

Angom Ocan   |   06 February 2015   |   Reply

In answer to #10 A leader should have integrity and follow through on what they have committed to. Perhaps good leadership is also not to over commit and ensure that however small your followers trust that you never go back on your spoken word.

Karin Hurt   |   06 February 2015   |   Reply

Angom. Love it. Thanks so much for sharing your views. Do what you say, everytime. Even when it’s hard. Amen.

Marty W.   |   06 February 2015   |   Reply

CHARACTER MATTERS. For No. 10, I offer: “Go back and read 1-9 again. Don’t just read the words and try to execute a behavior that corresponds; think about the concepts and internalize them such that they become part of your character.”

Also, I’ve recently been thinking a lot about this notion: “Talk to your people/team; don’t talk at them”

I appreciate your positive approach!

Karin Hurt   |   07 February 2015   |   Reply

Marty, Wow! Thanks so much. Yes, yes, yes! Figuring out the right behaviors, and doing them consistently is the “secret” sauce. So glad to have you here. Please come back.

David   |   06 February 2015   |   Reply

Great article with practical insight. My #10 would be Learn to speak their language so you can communicate clearly and effectively.

Karin Hurt   |   07 February 2015   |   Reply

David, Thanks so much. Exceptional add. I hope you will come back to add more insights for our LGL community.

Tom Smith   |   06 February 2015   |   Reply

Karin. This is one of the best treatments on this subject I have seen in over 35 years of practice.

I have shared it with several emerging leaders already.

For me, #9 is the lynchpin. I’ve always reminded those I’m working with of the words of Ralph Waldo Emerson “What you do speaks so loudly that I cannot hear what you say.”. It’s critical to trust.

Karin Hurt   |   07 February 2015   |   Reply

Tom, Your kind words filled my heart with joy. Thank you so much. And thanks for all your working in growing leaders.

Ian McClellan   |   06 February 2015   |   Reply

Something that has always aided me in my young leadership career is simply to do what an old saying says best… You have one mouth and two ears because you should listen TWICE as much as you speak. Listening to those around you impacts #6 (Be Knowledgeable) and #7 (Be Connected). By letting people weigh in, and understanding how to handle the good and bad input that comes from that, you gain allies on that project, and beyond.

Karin Hurt   |   07 February 2015   |   Reply

Ian, Indeed, Thanks so much. Great to have you here. Please come again. Namaste.

Andrew Houston   |   09 February 2015   |   Reply

Hi Karin, great article, thank you! I also enjoyed the comments made by all. Repeating a couple of items already raised, I would add “great listener” and “Accountability – as a leader, and holding people accountable. Both as a recognition and correction/growth opportunity”. I know that is 2 extra but I view these 2 equally vital for leadership.

Karin Hurt   |   10 February 2015   |   Reply

Andrew, Great to connect with you here, and thanks for joining the conversation. So agree, listening and accountability are vital.

Jeff Wilson   |   11 February 2015   |   Reply

#10: Be firm. Don’t be a hardass, but hold the line with your team. They may not always like it, but they’ll respect it and they’ll understand as long as you’re applying the other 9 to go with this.

Jane   |   27 September 2015   |   Reply

This is an inspiring list and as the topic is being easy to follow, I noticed immediately how easy it is to relate to what you’ve written. My number 10 is to be a good listener. I don’t mean just listening with your ears. Everyone does that. But really listen. Where are you eyes? Are they looking all over the room? Are you leaning in? Do you listen to understand even if the person speaking is not interesting, is a whiner, is odd, is not your favorite personality? Just a thought …

Karin Hurt   |   27 September 2015   |   Reply

Jane, Thanks so much! You’ve added some great insights here. Namaste.

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